Privacy policy

We may collect and process the following categories of personal data:

• Name
• Email address
• Company or institutional affiliation
• Job title (if provided)
• Information submitted via contact forms
• Technical data such as IP address, browser type, device information, and website usage data

We do not collect sensitive personal data unless explicitly provided by you.

We process personal data for the following purposes:

• Responding to inquiries and providing requested information
• Managing customer relationships
• Providing customer support
• Improving our website and user experience
• Analyzing website performance and usage patterns

We do not sell personal data.

Our legal basis for processing personal data under the General Data Protection Regulation (GDPR) includes:

• Consent (Article 6(1)(a)) where you voluntarily submit information
• Legitimate interests (Article 6(1)(f)) for website improvement and communication
• Contractual necessity (Article 6(1)(b)) where processing is required to provide requested services

Our website uses cookies and similar tracking technologies.

Cookies are small text files stored on your device that help us:

• Ensure website functionality
• Analyze website traffic
• Improve user experience

We use a cookie banner to obtain your consent for non-essential cookies.

You may withdraw or modify your consent at any time through the cookie settings available on our website.

We use analytics tools to understand how visitors interact with our website. These tools may collect information such as:

• IP address
• Device and browser type
• Pages visited
• Time spent on pages
• Referring URLs

Analytics data is used exclusively for statistical and improvement purposes.

Where applicable, analytics providers may process data on our behalf under data processing agreements.

We may share personal data with trusted third-party service providers who assist us with:

• Website hosting
• Analytics
• Email communications
• IT infrastructure

All data processors are bound by data processing agreements and are required to process personal data securely and in accordance with GDPR.

We do not share personal data with third parties for marketing resale purposes.

If personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as:

• EU Standard Contractual Clauses
• Adequacy decisions issued by the European Commission

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including:

• Responding to inquiries
• Maintaining business records
• Complying with legal obligations

Data submitted through contact forms is retained only as long as relevant for the inquiry or business relationship.

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Danish Data Protection Agency

Requests may be directed to info@sbtinstruments.com.

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated revision date.