Privacy Policy of SBT Instruments A/S

Introduction

At SBT Instruments, accessible from https://sbtinstruments.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by SBT Instruments and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in SBT Instruments. This policy is not applicable to any information collected offline or via channels other than this website.

Information that we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

How we use your information

We use the information we collect in various ways, including to:

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Develop new products, services, features, and functionality
  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyse how you use our website

Cookies

We do not use cookies or any other client-side tracking mechanism.

Log files

SBT Instruments follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

CCPA privacy rights (do not sell my personal information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Get a quote for BactoBox®

Use the contact form on the right. We'll get back to you with a quote for BactoBox®.

Customer support

Our help center has videos, tutorials, protocols, troubleshooting guides, and whole encyclopedia about BactoBox®.

Couldn't find what you were looking for in our help center? Contact our customer support team directly at [email protected]

Other inquiries

Got a question or want to know more about BactoBox®? Send us an e-mail to [email protected] or use the contact form on the right.

We'll get back to you within one business day.


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    SBT Instruments
    Symfonivej 37
    2730 Herlev
    Copenhagen, Denmark

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